AusSchemes is not a government service. This information is general in nature and may not reflect the most recent eligibility rules or amounts. Always confirm details on the official source before applying.
VIC Energy Assistance Program
Provides in-home assessments and practical assistance to eligible low-income Victorian households struggling to pay energy bills — offering free energy efficiency advice and connecting households with concessions.
Indicative amount
Free assessment + efficiency products installed
Indicative amount only — confirm on the official page
What you get
Free in-home energy assessment, identification of all eligible concessions and rebates, help switching to a better energy plan, advice on reducing energy use, and installation of basic efficiency products (e.g. LED bulbs, draught sealing). No cost.
Who it's for
Relevant life events: cost of living, financial hardship
How to apply
1. Call the Victorian Energy Compare helpline on 1800 000 832. 2. Confirm you hold a concession card or are experiencing hardship. 3. Book an in-home visit from an accredited assessor.
Documents you may need
- Qualifying concession card or evidence of financial hardship
Informational only — confirm exact requirements on the official page.
You will be taken to www.energy.vic.gov.au
Last reviewed by AusSchemes: 20 April 2026